Shipping Policy
Shipping Policy:
The store does not modify the shipping address and it is delivered to the shipping company as it is
The internal delivery period is from two to four working days, and the external delivery period is from one week to fifteen working days.
The store has the right to change the shipping company, if that is (to speed up the order shipping process, for example)
After the order has been shipped, the customer cannot modify or cancel it.
After the order is shipped, the order is followed up with the shipping company to ensure it is received on time.
If the customer does not receive a message with the tracking number, the customer must communicate with the store on the approved means of communication in order to provide him with the tracking number.
In the event that the shipment is not received within the specified days, the customer must inform the store within 3 working days through the approved means of communication
In the event of the shipment being lost (permanently), the store shall bear the full compensation for the shipment.
Replacement and Return Policy
Replacement and Return Policy:
1- Our valued customers can return and exchange purchases within one day from the date of receipt in the event that the product has a manufacturing defect, provided that the product is photographed and a photo sent via e-mail before the return or exchange process.
2- It is required that the purchases be in their original condition upon return or exchange with their cover, and the original purchase invoice must be attached.
3- In the event of replacing purchases through the ah-cart.com store, and in the event of a difference in prices, the customer will bear the price difference.
4- In the event of returning or exchanging purchases, the customer will bear the shipping fees and payment fees upon receipt if they were paid in advance.
